Last updated: March 2026
My name is Lizzy Hodcroft. I am the founder of Discova Counselling, a private counselling practice based in Newcastle. I am a BACP Registered Member (409395 Accredited) and a BABCP Member. My website address is lizzyhodcroft.com.
When you use the contact form on this website I collect your name, email address, phone number (if provided), and the details you share in your message.
I collect this information solely to respond to your enquiry about counselling services. I do not use it for marketing purposes.
Enquiries submitted through this website are received by email and stored securely. I do not share your information with any third parties. In line with BACP guidance, enquiry records are retained for 7 years from the date of last contact and then securely deleted.
Under GDPR you have the right to request access to, correction of, or deletion of any personal data I hold about you. To exercise these rights please contact me at lizzy@hodcroft.com.
This website uses minimal cookies necessary for the site to function. No tracking or advertising cookies are used.
As a BACP Accredited member I am bound by the BACP Ethical Framework for the Counselling Professions. As a BABCP member I adhere to their standards of conduct. Details of these frameworks are available at bacp.co.uk and babcp.com.
If you have a concern about how I have handled your data you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
If you have any questions about this privacy policy please contact me at lizzy@hodcroft.com.